🔁 RETURNS & EXCHANGES

All Products (Excluding IPL Devices):
Due to health and hygiene standards, we are unable to accept returns or exchanges on these items. All sales are final.

We do not accept returns, refunds, or exchanges on any items, including but not limited to waxes, hair removal creams, tools, and accessories.

Sapphire Prism 14-Day Satisfaction Guarantee — Free Shipping & Free Returns

All purchases of the Sapphire Prism line of devices made exclusively through our official website (wakse.com) come with free shipping and a 14-day satisfaction guarantee from the date of receipt. This guarantee is not valid for purchases made through any third-party website or retailer.

If, within 14 days of receiving your Sapphire Prism device, you’re not completely satisfied, you may return it (in its original packaging) for an exchange of equal value or a full refund — return shipping is on us.

For any issues with your device after the 14-day period, please contact info@wakse.com for assistance or service requests.